Accessibility
A Place in the Sun Currency is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.
Ongoing Efforts to Ensure Accessibility
We follow the Web Content Accessibility Guidelines (WCAG) version 2.1 as our guiding principle for determining accessibility. These are internationally agreed-upon standards that cover a wide range of recommendations and best practices for making content useable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.
Website accessibility is an ongoing process. We continually test content and features for WCAG 2.1 Level AA compliance and remediate any issues to ensure we meet or exceed the standards. Testing of our website is performed by our team members using industry-standard tools such as the Accessibility Checker WordPress Plugin, color contrast analyzers, keyboard-only navigation techniques, and Flesch-Kincaid readability tests.
Our accessibility commitment includes making sure that our website visitors can:
- easily understand our web pages by making the content as simple as possible
- zoom in up to 300% on a webpage without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
Where We’re Improving
As we continue to develop the website and its content, we will re-audit and test the website for accessibility on a regular basis.
This is part of our broader effort to make everyone’s experience at A Place in the Sun Currency a welcoming and enjoyable one. Please note that while we make every effort to provide information accessible for all users, we cannot guarantee the accessibility of third party websites to which we may link.
Accessibility Support Contact
We welcome comments, questions, and feedback on our website. If you are using assistive technologies and are having difficulty using our website, please email help@aplaceinthesuncurrency.com or give us a call on 0800 622 6522. We will do our best to assist you and resolve issues.
Vulnerable Customers
As part of our commitment to providing access to our services for all customers, and under the FCA’s Consumer Duty rules, we have procedures in place to assist vulnerable customers to achieve their financial objectives. Please contact us, or ask a trusted friend or relative to talk to us, to discuss what we can do to help.